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The Influence of Cognitive Complexity, Empathy, and Mindfulness on Person-Centered Message Evaluations
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- 자료유형학술지논문
- 저자명Youngvorst, Lucas J.,Jones, Susanne M.
- 학회/출판사/기관명Taylor & Francis
- 출판년도2017
- 언어영어
- 학술지명/학위논문주기Communication quarterly
- 발행사항Vol.65No.5[2017]_x000D_
- ISBN/ISSN0146-3373
- 소개/요약More than 30 years of research shows that highly person-centered (PC) supportive messages that validate and acknowledge the feelings of others are consistently viewed as more beneficial than less PC-based messages. There are, however, differences in how well people can distinguish high and low PC messages. We argue that the combined influence of motivational factors (i.e., empathy) and cognitive factors (i.e., cognitive complexity, mindfulness) significantly impacts how people process and evaluate support messages that vary in PC. Participants (n = 331) completed a survey, and structural equation modeling analyses revealed that both cognitive complexity and empathy predicted the extent to which people are able to differentiate more and less PC messages. Interestingly and in line with past research, mindfulness directly predicted empathy but not cognitive complexity.
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