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Workplace bullying, psychological distress, resilience, mindfulness, and emotional exhaustion
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- 자료유형학술지논문
- 저자명Anasori, Elham,Bayighomog, Steven. W.,Tanova, Cem
- 학회/출판사/기관명Taylor & Francis
- 출판년도2020
- 언어영어
- 학술지명/학위논문주기The Service Industries Journal
- 발행사항Vol.40No.1-2[2020]_x000D_
- ISBN/ISSN0264-2069
- 소개/요약The present study proposes and tests a moderated mediation model investigating the direct and mediated effect of workplace bullying on employee emotional exhaustion via psychological distress and resilience with mindfulness as a moderating variable, under the lens of COR and JD-R theory. Structural Equation Modeling was used to analyze data from 252 4- and 5-star hotels’ full-time employees in North Cyprus. The results show that workplace bullying significantly predicted emotional exhaustion, and resilience and psychological distress partially mediated this relationship. However, employee mindfulness did not significantly moderate the effect of workplace bullying on emotional exhaustion, nor its indirect effect via resilience. Implications are discussed further.
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