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Does supervisors' mindfulness keep employees from engaging in cyberloafing out of compassion at work?
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- 자료유형학술지논문
- 저자명Zoghbi-Manrique-de-Lara, Pablo,Viera-Armas, Mercedes,De Blasio García, Gabriel
- 학회/출판사/기관명Emerald Group Publishing Limited
- 출판년도2019
- 언어영어
- 학술지명/학위논문주기PERSONNEL REVIEW
- 발행사항Vol.49No.2[2019]_x000D_
- ISBN/ISSN0048-3486
- 소개/요약Purpose- This study examines whether the appearance of cyberloafing at work, that is, the use of the company’s Internet connection for personal purposes, may be due to a workplace that lacks mindfulness and compassion. We first hypothesize that supervisors’ mindfulness is related to the mindfulness of their direct followers, and that both are related to employees’ compassion at work. We also hypothesize that compassion mediates the link between supervisors’ and followers’ mindfulness and cyberloafing, and that empathic concern mediates the link from compassion to cyberloafing. Design/methodology/approach- A questionnaire was distributed to followers working in groups of three with the same leader in all of the 100 banks in London (UK). Supervisors and their direct reports (n=100) and 100 triads of followers (n=300) participated. We applied structural equation modeling (SEM) for analyses. Findings- Results showed that supervisors’ and followers’ mindfulness were significantly related to each other and to compassion at work, but compassion acted as a mediator only in the case of supervisors’ mindfulness. Empathic concern mediated the compassion-cyberloafing link. Research limitations/implications- The study could suffer from mono-method/source bias, and specificities of banks and their work processes can raise concerns about the generalizability of the results. Practical implications– Findings suggest that mindfulness training may facilitate compassion at work, which, in turn, will restrain the occurrence of cyberloafing at work. Originality/value- This is the first study to analyze how and why employees refrain from harming their organizations out of compassion.
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